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Telestrada - Reports and Summaries
A system for reporting and organizing data from Telestrada telephony. Periodic reports, summaries of telephony activity, complete call history with calculation of time from the last phone call to each client.
What's included
- Periodic reports of telephony activity
- Call history with full details
- Calculation of time from the last contact
- Summaries per agent and per client
- Exporting reports to CSV/Excel
- Automatic reporting schedules
Benefits
- Full control over telephony activity
- Identification of clients requiring contact
- Data for evaluating agent efficiency
- Automatic reports without manual work
Interested in this service?
Book a free consultation - we will prepare a solution for you.