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Telestrada - Desktop App
A dedicated desktop application integrating with the Telestrada telephony API. Handling incoming calls with information about the industry, client number, and assigned agent. An intuitive interface for managing calls in real time.
What's included
- Handling incoming calls using Telestrada API
- Displaying industry and client data
- Identification of number and assigned agent
- Desktop interface for call management
- Notifications about new calls
- Integration with the client database
Benefits
- Instant identification of the calling client
- Agent sees the context of the conversation before answering
- Better organization of call center work
- Faster customer service
Interested in this service?
Book a free consultation - we will prepare a solution for you.