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Bitrix24 Telephony Integration

Full integration of telephony in the Bitrix24 ecosystem. Automatic downloading of call logs and updating deals with key data: client's industry, acquisition source, client's and agent's phone numbers.

What's included

  • Downloading call logs from Bitrix24
  • Auto-completing deals with client industry
  • Automatic assignment of acquisition source
  • Saving client and agent phone numbers
  • Call history in the context of the deal
  • Telephony activity reports

Benefits

  • Full overview of client interactions
  • Automatic data completion without manual work
  • Better analytics of client acquisition sources
  • Tracking agent effectiveness

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